DailyPay

Employee Support:

Email: employee.support@dailypay.com

Phone: 866.432.0472

Chat: help.dailypay.com

To view the DailyPay Employee FAQ Guide, click here.

Insurance Information

Medical Insurance

Cigna PPO network via American Plan Administrators for

Bronze, Silver, Gold plans

888.624.6300
etmedical@apatpa.com

PHCS network via ELAP

RBP, RBP Silver

855.541.2303
bb@elapservices.com

PHCS network via SBMA for

Elite MEC plan

800.457.1309
www.multiplan.com/sbmaspecificservices


New to the medical plan?  Be sure to update your doctor or pharmacy with your new ID card!

*for the Aspire group, please click here for more info.

enhance-benefits.com

Pharmacy Benefit​

RBP, RBP Silver, Bronze, Silver, Gold utilize

ProAct Pharmacy 877.635.9545

www.secure.proactrx.com

Available 24/7, 365 days a year

Elite MEC plan

800.457.1309 www.multiplan.com/sbmaspecificservices

*for the Aspire group, please click here for more info. enhance-benefits.com

Dental Insurance

Delta Dental | PPO 

Low-Basic-Enhanced

Dental – 800-452-9310

Group Number- 09848

Friendly Reminder to Let Your Dentist Know Your Coverage Has Changed to Delta Dental!

Find Your Dental ID Card Online

deltadentalnj.com

Vision Insurance

VSP Network via Delta Dental 

Vision – 800-452-9310

Group Number- 09848

Friendly Reminder to Let Your Vision Provider Know Your Coverage Has Changed to VSP Network via Delta Dental!

Find Your Vision ID Card Online

deltadentalnj.com

Additional Resources
New & Noteable

Aflac Group Benefits

Short -Term Disability, Accident, Hospital Confinement, Critical Illness, Term and Whole Life Insurance & AD&D

Aflac: 800.433.3036
www.aflacgroupinsurance.com

One America

Long -Term Disability

855.517.6365

www.oneamerica.com

Health Savings Account

FLEX FACTS
HSA/FSA/DCA/TRANSIT

HSA & FSA 877.943.2287 Got Questions? Need Help? Need a Replacement Card? Call or Click the Link Below www.flexfacts.com

401k FAQs

To be eligible, you must be 19 years of age, and completed one month of service. 

Once eligible, you may enroll at any time. Your benefits will go into effect on the first of the month following your completed enrollment. 

You can contribute towards a traditional 401k or a Roth 401k. A traditional 401k contribution is pre-tax, reducing your taxable income, but the withdrawals are taxed. A Roth 401k contribution is post-tax, with tax-free withdrawals.

Once you have setup an account with Fidelity, you may rollover funds from another retirement plan at any time following your first day of work, provided there are no rollover restrictions from your previous plan.

Any employee enrolled in the 401K plan, who has worked a minimum of 1,000 hours within the Plan Year, is eligible. 

The discretionary match is calculated annually at the conclusion of the plan year and necessary plan testing. Eligible employees will automatically be included in any funded match.   

Although the match is discretionary, historically, the Company has matched 4% of the employee’s deferral annually.   For example, an employee earning $65,000 annually and investing the maximum 15% into his/her 401K plan will have 4%  of their deferral matched by the company. ($65,000 x 15% x 4% = $390 matched by the Company) 

Anything you contribute is always 100% vested and yours. After one year of employment, the Company typically matches a percentage towards your 401(k) Plan. However, you can keep the Company contributions only after three years of employment and a minimum of 1,000 working hours each year. 

Employees already employed for three years or more and meeting the hour requirements are considered fully vested and entitled to the Company’s contributions. 

Yes!  For personalized financial and retirement planning advice, contact our independent financial advisor, Harry Appel at 212-494-9090 or by scheduling an appointment by emailing happel@egps.com.
Changes in percentages or dollar amounts can be made by logging in to the online portal www.netbenefits.com.  Changes will go into effect the first of each month.
To move your money between different funds, log in to the online portal at www.netbenefits.com and make your changes directly with Fidelity.  You may also contact a Fidelity representative for assistance at 800-294-4015.
You may cancel your 401K Plan contributions at any time by logging in to www.netbenefits.com or by contacting Fidelity at 800-297-4015.
You can create an account with Fidelity after 1 month of employment by going to www.netbenefits.com or calling a representative at 1-800-294-4015.

Medical/Dental/Vision Benefits FAQs

Please refer to the linked document below for instructions on how to access your Medical ID card. Insurance ID Card Information document 

Yes. If you are enrolled in a dental plan, your ID card will be mailed to the address on file by the insurance carrier. In the meantime, you can access digital version of your insurance ID card and find additional details by visiting the Insurance ID Card Information document 

No. If you are enrolled in a vision plan, you will be able to access your digital ID card on the carrier website.  Insurance ID Card Information document 

It is important that you tell your providers to verify coverage and eligibility as indicated on your ID card.

Phone numbers to verify eligibility and coverage:

Cigna PPO network via American Plan Administrators for

Bronze, Silver, Gold plans

888.624.6300
etmedical@apatpa.com

PHCS network via ELAP

RBP, RBP Silver

855.541.2303
bb@elapservices.com

PHCS network via SBMA for

Elite MEC plan

800.457.1309
www.multiplan.com/sbmaspecificservices


New to the medical plan?  Be sure to update your doctor or pharmacy with your new ID card!

*for the Aspire group, please click here for more info.

enhance-benefits.com

Please instruct the provider to follow the instructions listed on your ID card to verify your coverage and eligibility.

Please submit a ticket to HR through ‘People Assist‘ in UKG.

No, benefit changes may only be done once a year during the open enrollment period. An exception to this rule is only made for a qualifying life event, i.e., marriage, birth of child, loss of coverage, etc.

Please contact Panda People at (800) 995-0171 no later than 30 days from the life event. You will need to submit documentation to support the life event.

For a complete list of benefits and contact information please visit the 2026 employee benefits guidebook or click the link below to view the benefits microsite https://enhance-benefits.com/

Prescription Coverage FAQs

Prescription coverage is automatically included with all medical plan options. You do not need to enroll separately and will not get a separate prescription card.

The administrator of your prescription plan can be found on your medical ID card. For any questions, please contact your HR rep.

All chain stores, such as CVS, Walgreens, Rite Aid, Walmart, Target, etc. would be covered. For any questions, please contact the pharmacy customer service number listed on your medical ID card.

Once a prescription has been refilled at your local pharmacy for 3 months, you will be required to use the mail order option. please contact the pharmacy customer service number listed on your medical ID card. Please allow several weeks processing and mailing time before you need your refill.

Your prescriptions will conveniently arrive by mail and delivered directly to your home!

Specialty drugs are excluded from coverage under all medical plan options. However, many employees have researched alternative options and found either heavily discounted prices or even free options available to them through drug manufacturers or other sources.

Want More Benefit Info?

Visit The Employee
Benefits Microsite
enhance-benefits.com

© 2024. All rights reserved to Enhance Therapies.

© 2024. All rights reserved to Enhance Therapies.